Very good tour and travel agency – Belinda Harvey, US
Based on their very positive tripadvisor reviews, we booked a 2-day Halong tour with Vietnamtourism Hochiminh City - I found the service and response of this travel agency to be excellent. Easily 5-stars. My emails were promptly responded to, and everyone showed up when they were supposed to.
The only reason I'm not giving this travel agency 5-stars is because our tour of Halong bay was very good, but not over-the-top fantastic, so there is room for improvement (or, for travellers, some reason to consider other options). While a nice tour, we found the English of our private guide to only be good, not excellent (I could only understand about 85 to 90% of what he said), and the tour was somewhat "standard." Like we had lunch in your typical, not very good tourist trap restaurant near the ruins. Both the guide and driver were friendly and courteous, and they constantly plied us with free bottled water (and you're going to need that, even in the "cooler" winter months). But I'd do it again for the experience.
Trip of a lifetime – Tom Corden, UK
My family cannot say enough about how wonderful a trip we had, how great this travel company - in particular our travel agent was from the beginning of our interest in the tour, helping us develop a fascinating and thorough schedule and, what was really impressive, was staying in touch with us throughout the journey to ensure we were doing ok.
All of the guides we worked with were terrific. As we have told others who have asked us about the trip, that it exceeded in so many ways our expectations: travel was super, food was great - all types of great food from throughout the world, English was not a problem, the hotels meet or exceed international standards both in quality and hospitality, safety is not a problem, and the countries/cities themselves are unbelievable...well beyond our expectations having not traveled there in decades and my wife, having visited Hanoi on business several years ago...definitely wanted to go back.
Tracey of Aurora
As an initially nervous and apprehensive parent, I would thoroughly recommend Vietnamtourism, as I have to anyone that has asked how my sister got to Vietnam and Cambodia. It is rare to find a company who is, what they say they are! My son and I, have been supported by excellent staff from the very first phone call. Even in my most manic and slightly hysterical emails/calls, I have been treated with respect and assurance. Thank you so much Nguyen and the Vietnamtourism staff, my family is having a great adventure.
You will be in good hands with Vietnamtourism – Kieran Smith
My sister and I just completed a three week custom private tour of Vietnam with Vietnamtourism. We landed in hanoi and left from hochiminh City. In between we visited Halong bay, Hoi An and Hue. This was a complicated trip, I think but Vietnamtourism managed all of our comings and goings flawlessly. We were met by representatives and drivers at every train station and airport. The represntatives, checked us in (and out of every hotel, too) When our sightseeing began the rep turned us over to our guides who were for the most part excellent. The representatives also took us to airports and train stations and got us checked in and seated for our onward destination. It was amazing.
Though this was without doubt a more upscale trip, this company was able to stay within our budget on hotels--Not every hotel was top end but all were warm, welcoming, clean, comfortable and well located.
We were always safe and always well taken care of.
Wonderful trip – Lydia O’Hara
"We were so happy to have found Vietnamtourism during our research. We have traveled through other countries in Asia where we coordinated the logistics, but with little knowledge of Indochina and the language and money differences we were uncomfortable going it alone on this trip. The idea of a group type tour was very unappealing so finding a tour company that would handle the logistics without having to travel with 40 other people was great. It allowed us to have the style of trip we wanted and relax and enjoy it without having to be concerned with the details. We learned so much from the local support personnel that assisted us and it really enriched the trip. Thank you!!!"